We know how important it is for you to import your transactions into QuickBooks Self-Employed (QBSE), spmi342938. Let me help you resolve this matter promptly.
Sometimes, QuickBooks may exhibit unusual behavior because of browser issues. To check, please refresh your browser and try importing your transactions again.
If you still get an error while importing, we can log in with your account using a private browser. It restricts websites from using cookies and doesn't record any data history.
To do so, we can follow these shortcut keys on your keyboard:
- Safari: Command + Option + P
- Google Chrome: Ctrl + Shift + N
- Firefox or Internet Explorer: Ctrl + Shift + P
If you're able to import your file into QBSE successfully using an Incognito session, it confirms that there's an issue with your regular browser. We can fix this by clearing your cache and cookies.
However, if the issue persists, I recommend using another supported browser. For more information about this, you can check this article: System requirements for QuickBooks.
Moreover, you can also review this article about importing older data to QBSE: Add older transactions to QuickBooks Self-Employed.
Also, I'll add this link that can help you organize data accordingly: Categorize transactions in QuickBooks Self-Employed.
Feel free to comment below if you have additional concerns with importing your transactions into QuickBooks. We're one click away.