My desktop crashed and at present we're waiting to see what we can recover. I can't seem to get an actual person at QB to help me reinstall QB on a new computer and recover my files. I have QB Plus Annual subscription PRO, and I have online file back up. Any help is appreciated. I can't get anyone to chat with me on support for desktop. The online chat support answered but gave me an incorrect link for help with desktop. I'm super irritated that I can't talk to someone in support to walk me through this.
Reinstalling your QuickBooks Desktop (QBDT) on a new computer is pretty easy. Just make sure that you have your product and license info available. Then, download your version of QBDT and save the file somewhere you can easily find it.
Once done, enter the product and license number. For the complete details, you can refer to the steps and links shared by my colleague FritzF above.
In case you need to learn some tips and best practices in managing your software effectively, check out our QuickBooks Support page. Here, you can read some of the articles that you can use for future guidance.
Let me know if there’s anything else you need help with reinstalling your QBDT software. I’ll be around ready to back you up. Take care and keep safe!