Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Welcome to the QuickBooks Community, @darrickunderwood.

Let me help you to reinstall your QuickBooks Desktop (QBDT). Please follow the steps below:

First, you'll need to download QuickBooks Desktop Pro 2020.

Once the download is finished, let's proceed to install your software:

1. Open the file you downloaded (QuickBooks.exe).
2. Follow the onscreen instructions. Accept the software license agreement and then select Next.
3. Enter your Product and License numbers. If you don't have your license number and product number with you, visit this link for the steps in finding your license information. 
4. Then select Next.

5. Decide which install type is right for you.

When the installation is completed, QuickBooks will ask you to activate and update it. 

Once done, let's restore the backup copy of your company file. Here's how:

1. Open your QuickBooks, go to the File menu and select Open or Restore Company.
2. Select Restore a backup copy and then Next.
3. Choose Local Backup and then Next.
4. Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
5. Pick a folder to decide where to save your restored company file. Then select Open.
6. When you're ready, select Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs. Don't overwrite anything unless you know you want to.

For more details, see this article link: Restore a backup of your company file.

To know more about QuickBooks Desktop, please visit our QuickBooks Desktop user guides. This consist of do-it-yourself articles, training, etc.

Don't hesitate to post a reply below if you have further QuickBooks concerns. I'm always here to help you. Stay safe and take care.

i have tried reinstalling the software after a computer restore and it keeps telling me my license and product codes are invalid

@cayenne1227 

Make sure you are using the correct installer to accept your license code. You may verify it in your CAMPS.

https://camps.intuit.com/app/selfservice/index.html

where do I find the installer?

https://downloads.quickbooks.com/app/qbdt/products

Need to install QB Pro 2020 on my laptop.

I'm here to help install QuickBooks Desktop Pro on your laptop, radar2.

Before you start, you need to consider checking the system requirements needed to run the program. Here's a link for your guidance: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.

After checking the system requirements, please open this link to download the installer: https://downloads.quickbooks.com/app/qbdt/products.

Once you open the link, you'll be asked to select a country. Then, follow these steps:

1. Choose where you want to use QuickBooks on multiple computers, then Next.
2. Select your county, the product, and the version.
   
3. Click Search.
4. Click Download and save the file somewhere you can easily find it.
   
5. Prepare the product and license number.
   
   

Then, install the software by opening the file QuickBooks.exe. You can refer to this link for detailed steps: Install QuickBooks Desktop.

In case you run into some issues, check out this article for the solution: Fix QuickBooks Desktop install errors.

Here' also a tutorial to help you get started with QuickBooks: Learn product basics and get st up for success.

Stay in touch with me if there's anything else you need with QuickBooks. I'll be right here to help you.

Our computer crashed.  When we enter the license number and product number for the last quickbook we purchased on 04/06/2020, it says it is incorrect.  We need the download in order to reinstall our files.

Sending good vibes to you, mikejudd. I'm here to help ensure you're able to download QuickBooks and reinstall your files.

Before downloading QuickBooks, it is important to know the necessary system requirements. This will ensure that QuickBooks is compatible with your computer and will help avoid problems when you start using the program.

After that, you can locate and verify your license and product number through the Products & Services section by logging into CAMPS. Here's how:

1. Sign in to camps.intuit.com.
2. Find your QuickBooks Desktop Mac 2021 subscription in the Products & Services list.
3. Hit Details. You'll find the license and product number from there.

Then, start downloading the program by following the steps below:

1. From the Downloads & Updates page, select your product and version.
   
2. If you don't know what version you use, see Not sure what version you use? Select Download.
3. See How to Install QuickBooks Desktop (for Windows) or check out this quick video.

Once done, you can restore your company files. To keep your account organized, check out this article: Manage your QuickBooks Desktop subscriptions and services. This will provide you more information on what other details you can find here regarding product-related concerns.

Kindly update me on how things go by adding another comment below. I want to make sure you're able to download your QuickBooks and reinstall your files without errors. I'm here if you need further guidance. Have a great day! All the best.

i have 2019 qb online and need to reinstall on a new laptop (hard drive failed). this would be a new install and download.

i don't have access to lic. number for install. not retrievable off of computer

@gott 

Login to your CAMPS as mentioned by Rose-A to find your license information. Otherwise, Support won't recognize your license and you should purchase a new license.