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Please help!
I am switching from a PC to a Dell laptop and have downloaded my original version of QB 2016. I have upgraded to the latest version every year up to 2021, but can't figure out how to install the updates from my yearly subscription. I have tried uninstalling the 2016 version and installing the updates, but nothing is working for me. All of my company files are on the 2021 desktop version so I am not able to open them.
thank you so much!
I am confused. Which QB Desktop year version do you have? If you already have QB Desktop 2021, why do you need to reopen your files in QB Desktop 2016?
Hello there, @skipbird.
I appreciate your efforts in installing QuickBooks Desktop (QBDT) 2021 on your laptop. I'm here to assist you with the process so you can begin tracking your transactions as soon as possible.
To avoid trouble during the process, please ensure that your computer meets the requirements. I've added a link where you can check the operating system, hardware, software, and other system requirements for QBDT 2021: System requirements for QuickBooks Desktop 2021.
Alternatively, you can follow these steps to download and install the update:
Furthermore, if you received an error message while doing the process, you can utilize this link to fix common installation issue: Fix QuickBooks Desktop install errors.
Please post here again if you have other questions or concerns about QuickBooks installation or any related topics. I'll be right here to back you up. Have a wonderful day!
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