There's a new QuickBooks Software update waiting for you. No Install Button

Let's get this working for you, JAC126.

The message you're getting occurs when the file is read incorrectly on a Windows computer. To fix this, you'll need to update the QuickBooks Desktop software and you can only do that by logging in as the admin of the account.

Here's how:

1. Close all the programs then restart your computer.
2. Right-click QuickBooks Desktop icon.
3. Select Run as the Administrator.

Once done, you can manually update your QuickBooks Desktop to the latest release:

1. Go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Click the Options tab.
4. Select Mark All and then click Save.
   
5. Go to the Update Now tab.
6. Select the Reset Update checkbox.
7. When you're ready, select Get Updates.
   

To give you more insight and a visual guide on how to update QuickBooks Desktop, please check out this article: Update QuickBooks Desktop to the latest release.

If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.

Feel free to drop a comment below if you have any other questions. I'm always happy to help. Have a good day.

My system will not run my Quickbooks file as an Administrator?  any thoughts?

Thanks for letting us know about this, se2021.

Issues when running as the Administrator on QuickBooks Desktop (QBDT) file is often caused by a damaged window user. Let's try rebooting your computer to close processes that may cause this behavior.

Then, try opening your QBDT by right-clicking the QuickBooks logo and select Run as Administrator.

Also, did you receive an error message or code when trying to log in as the Administrator of your QBDT account? If so, please tell me more about it so I can look for specific troubleshooting steps to resolve this.

Let me know how the steps go. If you need more help, don't hesitate to leave me a reply below. I want to make sure everything is taken care of.

I cannot get passed this screen.  I have uninstalled QB and did the "repair" and re-booted my computer. 

I clinked on QB incon but this comes up again with no way to install update.  I would like to speak with customer service if possible to get this resolved.  

Thanks for keeping us updated with the results, Susie M12.

The steps shared above were the basic solutions to get past the error message you're getting when starting your QuickBooks. Since you've tried the possible solutions above to no avail, it would be best to reach out to our QuickBooks Care Support. They have the tools to conduct a thorough investigation for a complete resolution.

Here are the steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depends on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.

Don't click it! When I did instead of updating a gave me an error message saying they couldn't connect to their server and I haven't been able to use the app since, only the online version. I contacted support and they told me they are having issues with their server and working to correct the problem. That was 6 days ago!