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amarti8490
Level 1

Accessing company file

Hello everyone! It is my hope I can find a successful solution here. Issue: Transferred company file from old laptop to a new laptop two weeks ago. Unfortunately, the new laptop was damaged yesterday, 10-14, and will not boot up, it will need to be serviced and will take some time. I was able to access our company file on the old laptop; however, the entries on the register only reflect up to the date the company file was moved. Is there a way to access the "current" company file information another way, while the laptop is being repaired? QuickBooks support will not assist because we are using QB Desktop Pro 2017. Any assistance provided would be greatly appreciated. 

3 Comments 3
VeteranT00bster
Level 1

Accessing company file

No, unfortunately because your using the desktop version of QB, those files are only stored on the device that you are using.

Fiat Lux - ASIA
Level 15

Accessing company file

@amarti8490 

Ask your technician to find any file of QBW, QBB, QBM and ADR.

amarti8490
Level 1

Accessing company file

That is what I was afraid of. Thanks for the info.

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