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Erica_Laza
Level 1

Advanced Inventory selecting bin locations on quotes

Hello.

 

We assign bin locations on quotes but if we miss selecting a bin location on an item and enter more items after WITH bin locations and go back to the previous ones we missed it does not give the correct bin locations for that item - it only allows you to choose from the ones that were selected.  Confusing, I know.

Example:

LINE 1:   qty 1 - part # ABC - location Warehouse A - bin 321 - $5.00

LINE 2:    qty 1 - part # xyz - location  Warehouse A - bin (left blank in error) - $7.00

LINE 3:    qty 1 - part # ghi - location Warehouse A - bin 654 - $9.00

 

When I realize I left the bin blank in error and go back to fill it in, it only allows me to choose the last bin I selected, which in this example is from LINE 3 - but LINE 2 correct bin is 987 - but there is NO WAY I can choose it.

All bins have inventory & bin locations have remained consistent from when they were set up - no transferring done between bin locations. 

 

This also happens in Sales Orders too.

Desktop - QB Enterprise Solutions: Manufacturing & Wholesale 20.0

 

Appreciate any help to resolve this hiccup.  Thanks.

7 Comments 7
MaryLurleenM
Moderator

Advanced Inventory selecting bin locations on quotes

Hello there, Erica_Laza,

 

You'll want to make sure that the bin selected is under Warehouse A. You're unable to select a bin from other sites. You can review it on your Inventory Site List.

 

If the same error persists, please recreate the transaction. It's to check if the error only occurs on the transaction made.

 

Check out this article for more information: Multiple Inventory Sites.

 

Stay in touch with me if you have other questions.

Erica_Laza
Level 1

Advanced Inventory selecting bin locations on quotes

Hi Mary,

The inventory site is always constant, this hiccup happens when you are in a quote and you mistakenly forget to assign the bin but continue to enter additional line items - once you realize you missed assigning a bin location on a previous line this is where the issue is - it only gives you the last bin location from another line on this quote - the bin is completely wrong and it doesn't give you the option to select any other bins.  It's like it freezes on the last bin location before you've realized you missed a previous one.

 

Appreciate the help - thanks.

MaryLandT
Moderator

Advanced Inventory selecting bin locations on quotes

Allow me to step in provide additional steps about assigning bin to a line item, Erica_Laza.

 

Yes, you're right that it will give you the last bin location from another line item. However, you can click <Show All> to see other bins. This way, you have the option to select another bin.

 

See the attached screenshot below for your visual guide.
bin.PNG

 

You can visit again the Multiple Inventory Sites page to learn more about tracking items with multiple locations.

 

Stay in touch with me if you need anything else about your inventory items. I'm always right here to help.

Erica_Laza
Level 1

Advanced Inventory selecting bin locations on quotes

Hi, I just had a chance to check your suggestion, and it does not help.  Even by selecting ALL, I'm only given quantities to choose from the previous bin location which doesn't have the part I'm needing to assign to.

 

I've been working with QB for 20+ years and I know my way around, this is an issue that I can recreate over and over in the Quote and Sales Order form.

 

Additionally, I went back through the previous item lines and looked at the bin location and quantities and NOW the correct bin which was chosen no longer has anything in it and the only bin that does is the last one chosen before going back to the ones that were missed.

 

@qbSUPPORT

Please reach out to me directly if possible - I don't have a telephone number of anyone to contact that can help me with this level of support.

 

MaryLurleenM
Moderator

Advanced Inventory selecting bin locations on quotes

I appreciate you for trying out the troubleshooting steps provided, Erica_Laza.

 

Since none of these worked, I recommend reaching out to our QuickBooks support. They will be able to check your account and see what's causing this error.

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. In the Have a Question? window, enter a topic.
  3. Click Contact us.
  4. Hit the Start Messaging button.

Also, please check out the support hours by visiting the support hours and types article.

 

Stay in touch with me if you have other concerns.

IsaTonk
Level 1

Advanced Inventory selecting bin locations on quotes

We are having the same issue. Did you ever get a satisfactory resolution?

IsaTonk
Level 1

Advanced Inventory selecting bin locations on quotes

We are having the same issue. Has there been an adequate solution for this?

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