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Q_BRI
Level 1

All admins show as duplicate users under employees

I am using QBO with Payroll and Time.  When I set up QBO I was automatically granted an admin profile.  When I set up Payroll I entered my information in because I am also an employee.  Now when I go to QBTime I have two user profiles and it defaults to my admin account.  Is there a way to merge my admin profile with my employee profile?

1 Comment 1
MariaSoledadG
QuickBooks Team

All admins show as duplicate users under employees

Allow me to provide you with a few information about merging profiles with QuickBooks, Q_BRI.

 

QuickBooks user roles are customizable permissions you can give to your team. Since each role has different access rights and permission, merging both profiles is currently unavailable. You'll want to utilize each role you have in QuickBooks Time and QuickBooks Online Payroll.

 

For more information, you can go through these articles for more information:

 

Additionally, you can run reports for QuickBooks Time and QuickBooks Online Payroll to get the information you need. Please check out these articles:

 

Reach out to us if you have any concerns about payroll. We're here to further assist you anytime.

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