Hello Jeff. Having a smooth process for saving your invoice template is essential. I'm here to help resolve this so you can swiftly return to your tasks and business operations.
Before we proceed, have you encountered any error messages when saving your invoice template? If so, can you please provide a screenshot?
These additional details will help us better understand the issue.
Upon checking, we haven't received similar reported cases related to issues with saving invoice templates. For now, we can perform basic troubleshooting by logging in through an incognito or private window. This will help us determine if the issue is related to the browser cache.
Here's how to open an incognito or private window in various browsers:
- Google Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Microsoft Edge: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
Once you've logged in, try saving your invoice template. If it works correctly, return to your regular browser and clear its cache to refresh the system, ensuring a smooth operation. You might also consider using other supported browsers for better functionality.
Additionally, you can create and send multiple invoices simultaneously in the future.
Before we wrap up, I suggest you explore QuickBooks Live Bookkeeping to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business.
I'll ensure that your invoice management is a success. If you have any further questions about the invoice template or any other concerns you'd like to discuss, add a reply below. Take care.