Hi hammett03,
Your QuickBooks company is safe. The app is just like a portal to let you access your account. Any errors in the app will not affect your company data.
At the moment, I'd encourage you to log in to QuickBooks using a mobile browser or a computer browser. That way, you can continue working with your books. Then, please give us a call to let our phone agents gather some details about this for investigation.
We;re just around if you have more questions.