I'm totally lost! Copied QB Desktop Pro from old laptop to new laptop. Have problem on new laptop with Email so I did a backup copy of the QB file off the new computer----took it to the old one--saved it in Intuit. I opened it....checked that it had picked up all the files since I transferred it (old laptop on PO 29...and new one thru PO 47)...all there. Created new PO 48, sent it to my supplier---all successful to this point. Then QB freezes....I have screen saying the connection to the company file has been lost. There's an Abort or Tell Me More and the Tell Me More doesn't work.
Launch the tool by double clicking the icon on your desktop.
View the results.
If you see No problem detected in your Company File, your company file is OK. If you still see the error, Verify your company data file, and rebuild it if necessary. See Resolve data damage issues (basic troubleshooting) to perform a Verify and Rebuild.
If the tool detects data damage, you can:
Repair the file. The tool will tell you if it fixed your file.