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MKug
Level 2

Business vs Accountant View - I can't switch between them

When I try to switch between Accountant View and Business View, the only thing that changes is that the cash flow shows up on the dashboard. The "+New" menu doesn't change, nor does anything else. I tried chatting with someone at support, and they said that this is correct - that the menu shouldn't change. Is that true? Because it isn't what I saw in an online tutorial, so I'm confused!  

3 Comments 3
MariaSoledadG
QuickBooks Team

Business vs Accountant View - I can't switch between them

Yes, right now the primary difference of business view is the new cash flow report, MKug.

 

The business view is meant to help newcomers in QuickBooks Online to get started on the key workflows that matter most to small businesses. Also, Journal entries aren't visible in Business View but are still available in an Accountant's View. This is because Business View is tailored for small business owners without an accounting background. 

 

On other hand, the + New menu doesn't change when switching them from two views. What you saw before may have been the old interface in QuickBooks.

 

Please check this article for more information: Switch between Business and Accountant view in QuickBooks Online.

 

For more information on what you can do with QuickBooks, please refer to these help articles for additional information.

 

Reply below if you have any other concerns. 

DosBocas
Level 1

Business vs Accountant View - I can't switch between them

How do I swish from Business view to Accountant view reports

Kevin_C
QuickBooks Team

Business vs Accountant View - I can't switch between them

Thanks for joining this thread, @DosBocas.

 

Let me share the steps you need to change your view in your QuickBooks Online (QBO) account.

 

Your default view is based on what you told us when you first set up QuickBooks. Rest assured, your accounts or data won't be affected when switching between them at any time.

 

If you're referring to these views, here's how you can switch between those two:

 

  1. Click the Gear icon.
  2. Select Switch to Business view or Switch to Accountant view at the lower-right corner.

 

You can visit this article to learn more information about these views: Switch between Business and Accountant view in QuickBooks Online.

 

See these screenshots to see the difference between these views in accessing the Reports menu:

 

However, if this isn't the case, can you please share additional information on what you're trying to view within the QBO program?

 

Additionally, feel free to save these resources that will help you with personalizing your QBO account to whatever you need to change:

 

 

Please let me know if you need assistance with switching views in QBO. I’m more than happy to lend a helping hand. Have a great day!

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