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lankfordr003
Level 1

Can anyone help with error code 185? I have done the steps to reenter the bank sign on info but QBO still will not link to the bank

 
2 Comments 2
Adrian_A
Moderator

Can anyone help with error code 185? I have done the steps to reenter the bank sign on info but QBO still will not link to the bank

Hello there, lankfordr003.

 

Let's get this error fixed.

 

When you are prompted with this bank error, means your bank or financial institution requires more information after you enter your credentials. This may come as a security question or one-time passcode (OTP).

 

If the error persists even after entering the answer or the OTP, I'd recommend reaching out to our Phone Support team so we can investigate this further.

 

Also, if you want to update your payroll bank account information, you can browse this article: Change your payroll bank account

 

Keep me posted if there's anything else you need aside from entering your new bank info. I'm always around here in the Community to help you.

Fiat Lux - ASIA
Level 15

Can anyone help with error code 185? I have done the steps to reenter the bank sign on info but QBO still will not link to the bank

@lankfordr003 

Utilize the trial version of SlickConnect to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank.

https://www.moneythumb.com/?ref=110

 

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