Hello there, lankfordr003.
Let's get this error fixed.
When you are prompted with this bank error, means your bank or financial institution requires more information after you enter your credentials. This may come as a security question or one-time passcode (OTP).
If the error persists even after entering the answer or the OTP, I'd recommend reaching out to our Phone Support team so we can investigate this further.
Also, if you want to update your payroll bank account information, you can browse this article: Change your payroll bank account.
Keep me posted if there's anything else you need aside from entering your new bank info. I'm always around here in the Community to help you.
