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annie_hartley60-
Level 1

Can I talk to a real person xxxxxxxxxx ?

 
4 Comments 4
Just_me
Level 8

Can I talk to a real person xxxxxxxxxx ?

IT's never a good idea to put your phone number or any other personal information in a forum, where the entire world can have access to it. 

 

You need to request a call back. 

  1. Click the Help (?) icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Select Start messaging or Get a callback.

 

MorganB
Content Leader

Can I talk to a real person xxxxxxxxxx ?

Hi there, annie_hartley60-.

 

Thanks for reaching out here in the Community.

 

As mentioned above by Shalene, those are the correct steps to receive a callback from the QuickBooks Online Support Team.

 

You're always welcome to post your questions in this space as well. I'll be here to help in any way that I can. Take care!

goshotoribio
Level 1

Can I talk to a real person xxxxxxxxxx ?

i cant get in to my quickbooks

MirriamM
Moderator

Can I talk to a real person xxxxxxxxxx ?

Thanks for joining us here in the Intuit Community, @goshotoribio.

 

Let me help you log in to your QuickBooks Online (QBO) account.

 

Let's try accessing your account using a private browser to help us determine if this is a browser-related issue. To open access QuickBooks using a private browser, you may use either of these shortcut keys:

  • Google Chrome, press CTRL  Shift N
  • Mozilla Firefox: press CTRL  Shift P
  • Safari: press Command Shift N

Once done, follow the below steps:

  1. Use this link https://qbo.intuit.com/.
  2. Make sure to log in using your QuickBooks Online account login credentials when you sign up for the service.

If still, you weren’t able to access your account, I suggest doing a password reset. Here’s a helpful article with instructions on how to do a password reset: Get help if you can't sign in to your QuickBooks Online account.

 

Please let me know if you have any other questions concerning logging into your account. I’d be glad to help.

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