Can;t log into 1099 efile service

I can help you log in to your account successfully, @mypathkaren.

Since you've already tried resetting your password and using other browsers when trying to log in to your account, then I suggest reaching out to our Customer Support team to help you log in to your account. 

You can reach our Customer Support for 1099 E-File Service through chat by going to this link: Contact Payroll Support. They're available from 6:00 AM to 6:00 PM (PST). 

Here's more information on how to file 1099-MISC forms using e-file service (standalone). 

I'm always here if you need more help logging in to your account. Let me know in the Reply section below. Take care and have a great rest of the day!

I have the same issue. Keeps looping back to the log-in after two-factor authentication. Tried different browsers. Cleared cache. Reset password. Still the same issue. Cannot access 1099 form service in order to transmit to government.

I appreciate you performing some troubleshooting steps so you can log into the 1099 Standalone account, jameswparker51.

Let me provide one more step to isolate this issue. You can start by logging into the account using other supported browsers and submit the form from there.

If you're still unable to sign into the account, I recommend chatting our Live Support this Monday to report the issue. They can create a case for further investigation.

I'm adding this link to know when get in touch with them: Contact Payroll Support.

Once you're able to access your 1099 account, you can start preparing your data through this link: File 1099-MISC forms using e-file service (standalone).

Keep me posted if you need anything else with QuickBooks. I'm always around to help you.

I can log into Intuit using the same credentials, just not the 1099 service. I tried three different browsers on two different computers, with the same (failing) results. I also posted this reply to my own post. For some reason the community forum doesn't thread properly, either. I am so over Intuit.

Hi there, @jameswparker51.

It seems that you've posted twice with the same concern here in the Community. I've already provided an answer to your first post. You may refer to this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-can-t-log-in-to-1099-service/01.... 

I've also added an article about the How to Do I questions that might help you in the future: Help Articles.

Please come back to me if you have follow-up questions. I'm eager to help. Take care. 

This has been an ongoing issue since February 1, 2021, I had to contact chat and attempt to trouble shoot for 8 hours on a Saturday.  The service was not reliable now it appears that my login information has disappeared and now I cannot login to view the 1099's already submitted.  I had to write a letter because I was told that there was no customer service for 1099 service.  The chat service ended with "we cannot assist you"

This is not the impression we want you to experience with the chat support, @needbetter1099website.

I looked into our records and there's no reported investigation about this case. If you already perform the troubleshooting steps provided above and still get the same result, I encourage you to contact our support team again. They have advance tools to do a screen share to investigate the root cause of the problem. 

Here's how: 

1. Click the Contact Us. 
2. In the What can we help you with? field, type in your concern.
3. Select Continue.
   
4. Choose the Chat with us option.
   
   
   

If the link doesn't work for you, fill out this form to chat with an expert.

Ensure to check our support hours to guarantee we address your concern quickly. 

You may also view these articles about handling 1099 forms and other payroll concerns. 

• Troubleshoot common 1099 issues
• E-file with the refreshed Intuit 1099 E-File Service

Feel at ease to let me know how it goes. I want to make sure everything is taken care of. Wishing you continued success. 

I was just chatting with Angelo this morning.  You may confirm the several attempts of me trying to get help (including having to write a letter to customer service) with the email address I sought help for. The account (other than not being able to access prior 1099’s, now show it has been deactivated) and it scares me that all my data has disappeared.  After the chat assistants telling me that phone service for all intuit 1099 was down to covid and that chat was the only option and then proceeded to tell me their “back up team” was also unable to help me, so I had to resort to writing a letter and delivering by mail.