Changing the display settings and adjust your view preferences in QuickBooks are the things we recommend to resolve this kind of unexpected behavior.
Close QuickBooks Desktop.
Open the Windows Start menu.
Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
In the folder, right-click the QuickBooks.exe file and choose Properties.
Go to the Compatibility tab.
Mark the Disable display scaling on high DPI settings check box. You can also press Change high DPI settings and then Override high DPI scaling behavior.
Hit Apply and then OK.
Once done, open your QuickBooks account and try to access the check window again. If it works, then you're good to go. However, if the issue persists, just proceed to Steps 2 and 3 of this article: Fix screen issues in QuickBooks Desktop.
You can also run the Verify and Rebuild tool to remove common data issues in your QuickBooks company file.
Additionally, make sure your QuickBooks Desktop software is updated, so you'll have the latest features and tools to fix the unexpected behavior of the system. Kindly check out this article: Update QuickBooks Desktop to the latest release.