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M
Matt2439
January 19, 2024
Question

Checks

  • January 19, 2024
  • 2 replies
  • 0 views

When I print out checks they are not printing the number amount and the date. It prints out the written amount and the name and memo but not the other two. How do I fix this?

2 replies

K
KayePeQuickBooks Team
QuickBooks Team
January 19, 2024

We appreciate you for dropping your concern here in the Community, @Matt2439. Let me provide insights on how to show the amount and date when printing a check inside QuickBooks Desktop (QBDT).

 

When you print checks, it's essential to show the necessary details. Some details may not be viewed on the printed check by default. You may adjust the print settings to your preference to display the wanted details. Follow the steps on how: 

 

  1. Go to the File menu and click Printer Setup.
  2. Select Check/Paycheck at the Form Name drop-down.
  3. Choose Voucher check for the check style.
  4. On the right panel, click Align. 
  5. Print a sample and compare it to your pre-printed checks.
  6. Adjust the vertical and horizontal settings using the grid on the sample and click OK. 
  7. Hit Align again and print another sample. 
  8. Adjust the alignment again if needed.
  9. You may repeat steps 4 to 8 until you achieve your wanted alignment. 

 

Moreover, I recommend scanning this article as future guidance in setting up vendor refunds inside QBDT: Record a vendor refund in QuickBooks Desktop. 

 

You can comment below for more questions about checks in QBDT. We're always ready to help you. Have a good one!

M
Matt2439Author
January 19, 2024

That does not work it is still not printing the amount and date. only now it does not print correctly on the checks

I
ILLMike102502
February 23, 2026

Matt did you ever get this issues resolved? I am having the same issue and tried everything in the thread with no success. If you did resolve the issue, what did you do to resolve it?

J
JeveeAdvin_laQuickBooks Team
QuickBooks Team
February 23, 2026

Hi there, Mike. I recognize the challenges you've been experiencing in printing your checks. Since you've already gone through the troubleshooting steps, I recommend contacting our Customer Care team. They have the expertise to resolve this issue for you quickly.

 

Here’s how to contact them:

 

  1. Open QuickBooks Desktop.
  2. Go to the Help menu and select QuickBooks Desktop Help or Contact Us.
  3. Enter a detailed description of your issue, such as "checks not printing date and amount."
  4. If no suitable article addresses your concern, select Contact Us to connect with a support expert.
  5. Follow the prompts to start a chat, request a callback, or get phone support.

 

Be sure to review their support hours so you'll know when agents are available.

 

Please don't hesitate to send a reply if there are any additional questions.

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