Hello there, @Lan1947.
Good to see you here in the Community. I can help ensure you're company information will be populated in QuickBooks Desktop (QBDT).
To get started, let's update the program to the latest release. By doing so, it will help download the latest features within the software.
Once updated, let's go to the Company settings and check your information from there. Let me show you how:
- Go to the Company menu at the top.
- Select My Company.
- Click the Edit (pencil) icon at the upper right of the My Company page.
- In the Company Information window, make any necessary changes.
- Click OK.
Refer to this article for additional information about updating company information in QBDT: Update your business name and address for QuickBooks.
However, if the issues persist, I recommend running the Verify/Rebuild tool. This helps identify the most commonly known data issues within the file and resolves it.
Before we begin with the troubleshooting, let's secure a backup of your company file. Once done, we can proceed to verifying and rebuilding your data in QuickBooks Desktop.
Here's how:
- Click on File at the top menu bar.
- Select on Utilities.
- Click on Rebuild Data.
- Select OK when you see Rebuild has completed.
After that, you can proceed with verifying the data:
- Click on File.
- Select on Utilities.
- Click on Verify Data.
- If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.
For detailed information about this, please see this link: Resolve data damage on your company file.
Also, if you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.
Stay in touch if you need more help while working in QuickBooks. Please know I’m more than happy to assist further. Have a good one.
