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Maverick2
Level 6

Customized Purchase Order not showing columns added

Version: QB Desktop Enterprise

I am trying to make a copy of my purchase order that has additional columns of Received and Backorder. I went to Lists>Templates. I have duplicated the regular PO, then added my columns, then sorted them how I want in the "Layout Designer" window. The "Print" is checked in the "Additional Customization"  window. 

 

The preview looks correct, but when I print the preview, the form is the Purchase Order form that I copied to create the new one and does not have the 2 columns I added. What is the problem here?

1 Comment 1
MariaSoledadG
QuickBooks Team

Customized Purchase Order not showing columns added

Let's make sure the added columns in your purchase order will show up when you print and preview the form, Maverick2.

 

Typically, any changes made to your template will show up once you preview and print the customization. You'll have to make sure to update QuickBooks to the latest release to have the latest feature and fixes and product improvements. To update manually, you can follow the steps below: 

 

  1. Go to Help and select Update QuickBooks Desktop.
  2. Select Update Now, then select Get Updates.
  3. When the update finishes, close and reopen QuickBooks.
  4. When asked to install the update, select Yes.
  5. When the installation finishes, restart your computer.

 

However, if the columns are still not showing when printing the template, you can use the Verify and Rebuild tool to identify and resolve most data integrity issues. Here's how: 

 

To verify data

 

  1. Choose Window then Close All.
  2. Verify Data. Choose File then Utilities. Select Verify Data. If you see:
    • "QuickBooks detected no problems with your data," no further action is needed.
    • A specific error message, there may already be an article for it. Try searching for it on our QuickBooks Desktop support site for specific instructions.
    • "Your data has lost integrity," indicates there is data damage in the file.  Continue to the steps below to Rebuild Data to correct the problem.

 

To rebuild data

 

  • Choose File, Utilities then Rebuild Data.
  • You will receive a warning message to back up your company file, press OK. A rebuild requires a company file backup beforehand because in rare cases the process may need to delete transactions or list entries to fix the file.  A backup of your company file will ensure you have a secured copy of your company file before any changes are made to it.
    1. Select where you want to save your backup, then select OK at the bottom of the QuickBooks Desktop Backup window.
      • If a message asks if you want to replace another backup file, select NO. Enter a new name in the File name field and click Save.
      • If the backup fails, select Cancel at the Rebuild prompt and contact Payroll Support for additional assistance.
    2. The Rebuild Data utility starts as soon as the backup is finished.
    3. Click OK when you get the message "Rebuild has completed".

 

Additionally, after you've entered a bill, you'll want to ensure to get the information you need most, read this resource for your guide: Understand Reports

 

Let me know if there's anything else that you need help with purchase orders. I'll be right here to help.

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