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Level 1

Deposit not showing up in Check Register

I am trying to delete a deposit, but it is not in the check register. When I go to the sales receipt and try to delete - it says it must be deleted from the deposit first.

 

Only I can't find the deposit! No deposits are showing up with that date - even though the P&L detail says it is there. 

 

I am totally lost...help?

5 Comments
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Intuit

Deposit not showing up in Check Register

Hello,

 

If this Sales Receipt was put into Undeposited Funds and part of a larger bank deposit, it will have other payments in the deposit as well. (This might be why you're not finding a deposit for this amount)

 

Bring up the Sales Receipt and in the upper left you should see the deposit that this transaction was a part of.  (PICTURE ATTACHED)

 

Click the date to bring up the deposit.  Then you can uncheck this sales receipt from the deposit, resave the deposit and THEN delete the sales receipt.

 

Keep in mind though this will affect the amount of the bank deposit and possible reconciles if the deposit has been reconciled.

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Level 1

Deposit not showing up in Check Register

When opening the check register the deposit column does not display any deposits. How do I make the deposits appear in the check register?

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Moderator

Deposit not showing up in Check Register

Hello run2daylite,

 

When you access the check register, you can set filters of the transactions you want to display. You might have set a different filter. Hence, the deposits are not showing.

  1. Select Accounting on the left menu and go to the Chart of Accounts tab.
  2. Look for the account and click View register.
  3. You can click the Clear filter/View All hyperlink above the column headers.
  4. If necessary, you can click the Filter (funnel icon) above the DATE header.
  5. Set the filters to All (Reconcile Status, Transaction Type, Payee, and Date).
  6. Click Apply.

This'll display all transactions associated to the check register which includes the bank deposits.

 

If the deposits still don't appear, it is possible that they are associated to a different check register. You can go to other registers and review the list. 

 

It is also possible that the payments weren't deposited yet. You might need to create the deposits: 

Record and make Bank Deposits in QuickBooks Online.

 

Feel free to drop by again if you need anything else.

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Level 1

Deposit not showing up in Check Register

Thanks James, Go it

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QuickBooks Team

Deposit not showing up in Check Register

Good Morning, @run2daylite.

 

I'm so glad that we were able to help you gather some information about your issue and help you get back to business.

 

If you have any other questions, feel free to ask. The Community is here to lend a helping hand. Have a fantastic day!

 

 

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