Deposit not showing up in Check Register

Hello,

If this Sales Receipt was put into Undeposited Funds and part of a larger bank deposit, it will have other payments in the deposit as well. (This might be why you're not finding a deposit for this amount)

Bring up the Sales Receipt and in the upper left you should see the deposit that this transaction was a part of.  (PICTURE ATTACHED)

Click the date to bring up the deposit.  Then you can uncheck this sales receipt from the deposit, resave the deposit and THEN delete the sales receipt.

Keep in mind though this will affect the amount of the bank deposit and possible reconciles if the deposit has been reconciled.

When opening the check register the deposit column does not display any deposits. How do I make the deposits appear in the check register?

Hello run2daylite,

When you access the check register, you can set filters of the transactions you want to display. You might have set a different filter. Hence, the deposits are not showing.

1. Select Accounting on the left menu and go to the Chart of Accounts tab.
2. Look for the account and click View register.
3. You can click the Clear filter/View All hyperlink above the column headers.
4. If necessary, you can click the Filter (funnel icon) above the DATE header.
5. Set the filters to All (Reconcile Status, Transaction Type, Payee, and Date).
6. Click Apply.

This'll display all transactions associated to the check register which includes the bank deposits.

If the deposits still don't appear, it is possible that they are associated to a different check register. You can go to other registers and review the list. 

It is also possible that the payments weren't deposited yet. You might need to create the deposits: 

Record and make Bank Deposits in QuickBooks Online.

Feel free to drop by again if you need anything else.

Thanks James, Go it

Good Morning, @run2daylite.

I'm so glad that we were able to help you gather some information about your issue and help you get back to business.

If you have any other questions, feel free to ask. The Community is here to lend a helping hand. Have a fantastic day!

Hello I am using the quickbooks pro 2019 desktop version. I could not find any of the steps that you indicated. Do you think it could be the version I am using is different from yours?

Really need help

Hello there, @Luz1231.

The steps provided above are for the online version of QuickBooks that's why you're unable to find any of them using the QuickBooks Desktop (QBDT) Pro 2019 platform. With this, I'm here to provide the equivalent way in locating your deposits in the account's register.

You can also use filters in QBDT to narrow down your search and easily find transactions from your register. As mentioned above, you'll first need to identify which account you've deposited them (i.e., pull up sales receipt). Then, let's go to your Chart of Accounts and find that specific deposit. Here's how.

1. Go to the Lists menu.
2. Select Chart of Accounts.
3. Look for the account you want to review, then double-click it to pull up its contents.
4. You can use the Sort by field and/or Go to button to narrow down the search. 

I've attached screenshots below that show the last two steps.

When you're unable to find the deposit, you may haven't yet deposited the transaction. You just need to create one by performing the steps through this article: Record and make bank deposits in QuickBooks Desktop.

After that, I'd recommend pulling up the Deposit Detail report. This way, you're able to check that your transactions are recorded to their respective accounts. Just go to the Reports menu, then select Banking.

To learn more about how bank deposits work, you can check out this article: What are Bank Deposits in QuickBooks?. it also includes details on when you should perform the process.

Let me know how it goes. If you have other banking concerns in QuickBooks Desktop, please don't hesitate to comment below. I'm just around to help. Take care always.