cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your business taxes done right with unlimited expert help. Check out QuickBooks Live Expert Tax
ROYALPORT
Level 2

Desktop Pro 2021

After Sept 30th will I still have access to Quickbooks desk pro 2021 if need to download to a new computer?With the license will I still have access through Quickbooks to do this? I know I will have no support or security updates? I'm a single owner business that has used QB for years and does not need online access for banking or payroll.  I'm content with the software as it is and as I have it set up.  It is cost prohibitive as the smaller level business to pay the online rates I would have to each month to mimic the product I currently use. I would need the higher version to maintain my inventory.  I have never needed to contact QB in the over 15 years I have used the various updated softwares. Any thoughts would be appreciated. Thanks!

Solved
Best answer September 10, 2024

Best Answers
Deity Alpha
Level 7

Desktop Pro 2021

You can still use QB Desktop 2021 with a non-subscription license for good. They do not support (no longer receive any updates) the version after May 2024.

View solution in original post

23 Comments 23
Deity Alpha
Level 7

Desktop Pro 2021

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

ROYALPORT
Level 2

Desktop Pro 2021

I have my license info.

Deity Alpha
Level 7

Desktop Pro 2021

Just having license info is not enough. Intuit will only recognize your license if you can find it in CAMPS.

ROYALPORT
Level 2

Desktop Pro 2021

It comes right up when I go to CAMPS

ROYALPORT
Level 2

Desktop Pro 2021

So if it is recognized on CAMPS would I have access to download the Desktop Pro 2021 at any time after Sept 30th to a new computer if it should happen that I need a new computer?

CarlSJ
QuickBooks Team

Desktop Pro 2021

Let me chime into this conversation and provide additional info about accessing your QuickBooks Desktop Pro 2021, @ROYALPORT.

 

You're right. Existing users like you can still access their company account and download QuickBooks Desktop (QBDT) to another computer, as the discontinuation only impacts new subscribers. However, you won't be able to access QuickBooks add-on services and critical updates.

 

For more information about desktop discontinuation, please refer to these articles:

 

 

Additionally, if you have the CD, you can install it. Otherwise, you can use this link to download it to a new computer: QuickBooks Desktop Download for Windows and Mac 2021 (intuit.com).

 

On the other hand, if you need a higher version to manage your inventory, here's an article for your reference: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

 

For future reference, you can utilize this article to learn how to personalize reports by viewing a video guide: How to run and customize reports in QBDT.

 

I'm available to assist with further questions regarding accessing the QBDT Pro 2021 company account on a different computer. Have a good one.

ROYALPORT
Level 2

Desktop Pro 2021

What I have now is perfect. I can manage my inventory and all phases of our retail business.  I don't need online resources. I would prefer how I have always used QB.  When there is updated software I purchase it and done.I don't mind purchasing new software with a limited license.  What I would need that matches what I have would cost me $99 a month after the 3 month sale.  That's $1,200 a year. For a small business that $100 a month is a lot of money and an expense that I feel is unnecessary.  I need something that I can input my inventory, sales, income, sales tax report and expenses as well a do multiple reporting options for inventory levels, sales, expenses etc.  I am not the only small business (1-2 person self employed company) that is being excluded in the monthly online and subscription switchover. Am I? I wonder if in the planning of converting everything online any thoughts were put into the very small business owner that is part of your customer base.

Deity Alpha
Level 7

Desktop Pro 2021

I need something that I can input my inventory, sales, income, sales tax report and expenses as well a do multiple reporting options for inventory levels, sales, expenses etc.

 

Does QB Desktop 2021 Pro not meet your needs?

ROYALPORT
Level 2

Desktop Pro 2021

It does all of that but after Sept 30th will no longer receive updates or security updates. No longer supported.

Deity Alpha
Level 7

Desktop Pro 2021

You can still use QB Desktop 2021 with a non-subscription license for good. They do not support (no longer receive any updates) the version after May 2024.

jeff90210
Level 1

Desktop Pro 2021

INTUIT is squeezing small business owners like myself out- ANGRY    been using QB for over 25 years-- had to buy QB 2024 desktop of $600 last year- now they want $1000 for another year or go to on line subscription- for $35/mo and i cant use a 2nd file at home unless i pay another $35/mo

 

I really dislike INTUIT now-- so much for customer loyalty

jeff90210
Level 1

Desktop Pro 2021

been using QB for over 25 years-- now i cant afford it---  had to buy QB desktop 2024 fpr $600-- 1 year  instead of owing software    Now the year is up and INTUIT wants $1000 for QB 2025 for 1 year or go to a subscription plan $35/month  -  however I cant use QB at hope for my personal banking   (10 entries a month) unless  i pay another $35/mo  

 

 

INTUIT shame on you- will look for other options 

 

no customer loyalty anymore 

Chrea
Level 6

Desktop Pro 2021

@jeff90210 

If you don't need to run any add-ons (e.g Payroll), consider switching to QB Desktop with a non subscription license.

jeff90210
Level 1

Desktop Pro 2021

Intuit no longer offers that.   I would do it if they made it available at a reasonable price 

Chrea
Level 6

Desktop Pro 2021

@jeff90210 

You should contact @Fiat Lux - ASIA. They can share an option to consider for your situation.

jeff90210
Level 1

Desktop Pro 2021

That’s not an option according to the call center off shore people when u call and ask for help from intuit 

Chrea
Level 6

Desktop Pro 2021

You can convert your data to QB Online and convert it back to QB Desktop with a non subscription license. Otherwise, contact Fiat Lux as I mentioned earlier for assistance.

jeff90210
Level 1

Desktop Pro 2021

I have been using desktop for 30 years and have purchased 10 versions of QB over the years.   I called QB many times.  Each time I get someone in the Philippines      Some speak English well enough to understand them some not so well.  What I was told is I can’t make any entries into the desktop version I own after the year anniversary is up.  They always stick to a script. They are like trained robots.  No compassion.   Only sticking to the script. I head some even laugh at me in the background.  This is one of the reasons I dislike intuit now 

 

I need to figure out how to continue the program.  Sadly I have 2 files. So they want me to pay for 2 monthly subscriptions.   1 file gets 7 entries of bank reconciliations a month.  I’ll probably just make a spreadsheet for that account 

 

the other needs QB- I have a 100 year old business and a 30 year old QB file that can’t be replicated.   

very disappointed in the intuit company now. 

Kbob
Level 1

Desktop Pro 2021

We are using QuickBooks desktop Pro Plus 2021 and our subscription expires in March of 2025.

 

Can we continue to use it if we don't renew our subscription?

 

We don't need any updates, banking, payroll, etc. All we need to be able to do is email invoices and we don't include a payment link.

MorganB
Content Leader

Desktop Pro 2021

Hello, Kbob.

 

Thanks for joining this thread. I'm happy to provide info about your QuickBooks Desktop account if you choose to not renew your subscription.

 

You'll still be able to access the file even if you do not renew the subscription. However, you'll be unable to continue receiving security updates and online services, such as:
 

  • Desktop Payroll Services
  • Live Support
  • Online Backup
  • Online Banking

 

With this you'll be able to use the software for manual entries and keeping your company data. The following article provides additional info about the QuickBooks Desktop service discontinuation policy.
 

Please feel free to drop a comment below if you have any other questions. I'll be here to lend a hand.

Chrea
Level 6

Desktop Pro 2021

@Kbob 

You have to renew it. Otherwise, consider switching to a non subscription license.

Kbob
Level 1

Desktop Pro 2021

MorganB,

 

Thank you very much for your quick reply!  I like your answer but the link you sent refers to Desktop 2022 (all versions) and we are Desktop Pro Plus 2021

 

1. So just to confirm, our Desktop Pro Plus 2021 Release R17P will continue to work for us after our subscription expires, we just won't have access to updates and online services?

2. Can we still email monthly invoices as long as we don't need to send a payment link?

 

Thanks again!

Chrea
Level 6

Desktop Pro 2021

So just to confirm, our Desktop Pro Plus 2021 Release R17P will continue to work for us after our subscription expires, we just won't have access to updates and online services?

 

If you are using QB Desktop 2021 Pro Plus (not Pro), you will not be able to run the program once your license expires. Intuit introduced the Plus edition with QB Desktop 2021 for the first time.

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Expert help for your business tax return

Susan, Business Tax Expert since 2010

File your business taxes with confidence thanks to our 100% accurate guarantee.

Explore QuickBooks Live Tax

QuickBooks Live Tax, powered by TurboTax

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up