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Do credit card payments appear on the customers statement as Quickbooks or our business name?

 
3 Comments
QuickBooks Team

Re: Do credit card payments appear on the customers statement as Quickbooks or our business name?

Hi there, @mmpike!

 

Let me share a few insights about creating a statement.

 

In QuickBooks, a statement shows all transactions by their type such as invoices, sales receipts, or payments.

 

Even if you've received a credit card payments, it will show as a Payment not as QuickBooks or as your business name.

 

I've attached an article you can read to learn more about statements: How to Create and Manage Statements?

 

Here's an article you can read for future reference: Create a Recurring Credit Card Payment.

 

I'd be always around her in the Community if you need a hand.

Experienced Member

Re: Do credit card payments appear on the customers statement as Quickbooks or our business name?

I would like the answer to this question.  The answer posted is about a different topic.   On my customer's statement from their credit card company, how is my business name listed and where can I control that?

Moderator

Re: Do credit card payments appear on the customers statement as Quickbooks or our business name?

Hello, sandyme.

I can provide you with some information about how QuickBooks listed in your customer's statement.

 

If you're referring when sending the customer's statement, it will show the Intuit's name and not your business or company name. Since you're processing the customer's statement via QuickBooks Online and not directly in your business email address.

 

You may find these articles helpful:

 

You can always get back to me if there's anything else I can help you about customer's statements in QuickBooks Online.