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Buy nowDo we now have to purchase the new desktop version annually? My data is held hostage and I cannot open the current desktop version I purchased last year (2022 desktop). FYI, under no circumstances do I want to use Quickbooks online. I tried it, the data did not transfer well. It is an absolute disaster. Please advise
They only offer QB Desktop program with the annual subscription since QBD 2022. What types of data are not transferred to QB Online? You may need to purchase a 3rd party conversion service to convert data with specific requirements (e.g estimates, purchase orders, attachments).
Hi there, @M_smyth. I'm here to help you fix your issue about opening your QBDT and provide some information about upgrading it.
To clarify, have you encountered an error message when attempting to open your QuickBooks Desktop 2022 (QBDT) program? If so, you can follow these steps. If none, you can refer to the instructions below:
For reference, check out this article: QuickBooks Desktop won't open.
Also, upgrading your QBDT depends on the following situations:
Once ready, visit this article for the detailed steps in upgrading your program: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.
Additionally, there are certain features and data that may or may not be transferred from QBDT to QuickBooks Online (QBO). To fix this, you can follow the recommendation of Fiat above.
When done, your next step is to compare the financial report of both programs to verify if the data were copied successfully.
If you have other questions about upgrading your QBDT account, please don't hesitate to leave a reply below. Have a good one and stay safe.
Why would I want to purchase something else in order to transfer my desktop data to online? I don't want quickbooks online. If I have to purchase something else, it won't be an intuit product. I simply want to continue using quickbooks desktop on one computer like I have for almost 20 years. Is quickbooks desktop discontinued? I used to buy the new version every three years
Your QuickBooks Desktop (QBDT) version (2022) is still supported, @M_smyth. I'll share more details about this below, and let me redirect you to the best help available to renew your subscription and get back to business in no time.
For the time being, QBDT 2020 is the version that's affected by the software discontinuation policy. QBDT 2022 is a subscription-based (annual) software. When your subscription expires, you'll no longer use or access your account. Your company file remains on your computer, but you will need to reactivate your subscription to view or open your data.
With that being said, I'd recommend contacting our Customer Care team. They can securely pull up your account to renew your subscription accordingly.
Once everything is all set, you may want to manage your QBDT account and services with the Customer Account Maintenance Portal (CAMPs). For the complete guide about this process, please see this article: Manage your QuickBooks Desktop subscriptions and services.
If you have further questions or concerns about managing your data, don't hesitate to drop a comment below. I'm always ready to help. Take care, @M_smyth.
You were using QB Desktop 2022 Pro Plus or Premier Plus, correct?
They only offer QB Desktop with the annual subscription since QB Desktop 2022. Login to your CAMPS and try to pay the renewal. Otherwise, you can purchase a new license for QB Desktop 2023. If you decline both options, I can recommend other cloud based apps to explore but you may still have to purchase a third-party service to convert your data to one of them.
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