Do I need to be PCI Compliant if the only credit card transactions are through Intuit Merchant Services ?

Welcome to the Community, BBPC.

I understand how alarming it is to receive an email from a security company regarding a PCI Complaint. Please know that Intuit QuickBooks Payments has partnered with a PCI compliance vendor to help our customers achieve PCI compliance.

Therefore, emails are generated by our system and sent out to our merchants to inform them about the partnership. If you're already PCI compliant with a different PCI, kindly disregard the email.

Furthermore, all merchants should be PCI compliant for as long as their account is active and they are processing online payments as part of the Merchant user license agreement.

These helpful materials can give more information regarding the PCI compliance of Intuit:

• PCI DSS Compliance Services
• Learn about QuickBooks PCI Compliance

Let me know if you have additional concerns with the PCI Compliance or any QBO-related inquiry, BBPC. You can reach out to the Community at any time. Take care!

I received the email from security metrics that I need to be PCI complaint and called to speak with them.  Hearing them say it’s $10k per occurrence if there’s a credit card breach was unnerving, especially since I’ve only sent 1 invoice using QuickBooks this year and the customer paid on their end by credit card through QuickBooks.   I believe I’ve now turned off the options to accept credit cards when sending out invoices, so do I still need the PCI compliance insurance?  I only take credit cards at vendor shows through a different merchant which is already PCI compliant.  I’m still pretty new to QB.  Thank you.