Hi there, @mccincmike.
QuickBooks Online is a web-based service that relies on your computer or device processing power, available memory (RAM), and Internet connection.
We highly recommend using Google Chrome browser to get the best experience possible. If you're already using Chrome, ensure to update it to the latest release.
Here's how:
- Go to the Chrome menu.
- Select Help and choose About Google Chrome.
- Update to the latest version.
You'll want to confirm that your operating system meets the system requirements for QuickBooks Online and has a fast internet connection.
For more details, you can read this article: Why is my QuickBooks Online slow?
Visit this reference if you want to update your credentials in the future: Update or change your Intuit Account sign-in information.
Feel free to reply with further concerns about QuickBooks Online system performance. I'd be glad to help you anytime.