Does anyone know why the Power BI online scheduled refresh no longer works? Seems like an authentication issue with the QuickBooks Online (Beta) connector

Hello there, analytics.

Thank you for bringing this out.
 

After verifying that Power BI can still connect to QuickBooks and refresh without any problems, it appears that everything is working as expected. I recommend contacting Microsoft again, as your concern is regarding Power BI functionality.

You can use this to get in touch with them : Contact Support.
 

Keep me posted in the comment section down below if you have any other questions about QuickBooks integration. I'll always be around, ready to help. Have a nice day!

I appreciate the response. I have already contacted Microsoft and they were not able to help. If you review the below link this issue started recently and seems like affecting multiple users. It also appears that Microsoft and QB pointing at each another. It would be nice if someone would be able to see the different requests users have opened and connect the dots.

Power Bi Quickbooks Connector not working : r/PowerBI (reddit.com)

I appreciate the response. I have already contacted Microsoft and they were not able to help. If you review the below link this issue started recently and seems like affecting multiple users. It also appears that Microsoft and QB pointing at each another. It would be nice if someone would be able to see the different requests users have opened and connect the dots.

Power Bi Quickbooks Connector not working : r/PowerBI (reddit.com)

It isn't the experience we want you to have when using QuickBooks Online (QBO), @analytics-mashta.

Before anything else, know we appreciate your time and effort for posting here in the Community space and for trying out the suggestion provided by the previous representative. In this situation, it's best to reach out to our Customer Care Team so they can access your account in a secure environment and determine the root cause of the problem. We'll write down the steps to get you going:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

For support availability, feel free to see this page: QuickBooks Online Support.

In addition, here are some articles to help you manage reports and add more details to it inside QBO:

• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

You can click the Reply button below if you need further assistance managing integrations inside the program or have additional QuickBooks-related concerns. As always, we'll be here to help you out again. Stay safe.

Has this been fixed? I'm running to the same problem where I cannot schedule a refresh of my PowerBI report. The report can be manually refreshed just fine, however, setting up an automated refresh fails with an authentication error. 

I want to ensure this is taken care of, THSD.

I understand you've been experiencing the same issue with the Microsoft Power BI report. I suggest contacting the third-party application provider or Microsoft support since this has something to do with the integration.

Also, the transactions that sync into your QuickBooks depend on the transactions shared by the third-party app. One of them will be able to guide and walk you through the process:

Additionally, I've attached an article to help you manage your invoices in QuickBooks:

• Enter invoices in QBO
• Record invoice payment

Please let me know in the comment section if you have other questions about handling your transactions in QuickBooks. I'm always here to help.

Our connection QBO/Power Bi connection stopped working today !!!!

Anyone managed to get a resolution for this?

Let me ensure you're routed to the right channel to help resolve the issue you're experiencing with the Power BI connection, RSZS.

I recommend reaching out to Power BI support to help determine the possible reason behind this. They’re the ones who can review the connection and provide a fix.

Here's how you can reach them: 

1. In your QBO account, select the Apps menu. 
2. Search and choose Power BI in the search field.
3. In the Contact section, you can utilize the data to get in touch with their support team. 

You can also visit their website for more support options. Just select each box to learn more. 

Furthermore, I'll include these references to learn more about managing financial data reports in QuickBooks:

• Common custom reports in QuickBooks Online
• Customize reports in Quickbooks Online

I'll keep track of this thread for any additional queries you may have with Power BI. Feel free to leave them below. Stay safe!