Hi there, ccgraphic. Let me shed some light regarding the inability to search for invoices in QuickBooks Self-Employed (QBSE).
Before anything else, I'd like to confirm if there's a specific error message during the search process. If so, kindly provide us with additional information about it. This enables us to investigate it further and provide a solution.
To isolate this, we can take some basic troubleshooting steps to determine if this is a browser-related issue. Let's start by logging into your account using private or incognito mode. This approach prevents the storage of data and cache files that can cause lag when using a web-based program. Here are some keyboard shortcuts you can follow:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
Once resolved, please return to your regular browser to clear its cache or utilize another supported one. This process plays the same role as clearing the cache from your web browser, which helps us start again with a clean slate.
Additionally, I will share this article to help you set up online payments, enabling customers to pay invoices electronically: Set up online payments in QuickBooks Self-Employed.
Furthermore, I've included these resources to learn more about mileage tracking:
If you have questions about your invoices in QBSE, feel free to ask here in the Community. I'm here to help. Have a great day!
