has anyone gotten this message when trying to send a direct deposit payroll. I have been doing payroll for over a year, and last [ay period I got this message and I got it again today. I spent hours on the phone with support, and they didn't fix it. Messa

Let me make it up to you, Tanders63.

You encounter this error when there's something that needs to be verified or checked with your payroll data. If you have View My Paycheck or WorkForce turned on, we'll have to turn it off to fix the error. Here's how:

1. Click Employees.
2. Select Manage Payroll Cloud Services.
3. Under QuickBooks Workforce, toggle the status to OFF.

Once done, send the direct deposit payroll again.

Then, turn on back the WorkForce feature after sending the payroll. You can follow the same steps at the top and toggle the status to ON.

Feel free to get back to this thread if you need more help. We're just one comment away. Keep safe!