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rjpodlatis
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

 
9 Comments 9
Just_me
Level 10

Has anyone received an email from QB’s about Norton life lock virus protection bill?

Fiat Lux - ASIA
Level 15

Has anyone received an email from QB’s about Norton life lock virus protection bill?

Don't click any link on your email or in the attached file. It is a standard phising practice.

BizzyB
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

Any suggestions on what course of action to take in case the file n email was opened?

Rasa-LilaM
QuickBooks Team

Has anyone received an email from QB’s about Norton life lock virus protection bill?

Thank you for joining this thread, BizzyB.


I can see that you’ve posted a similar question about this issue. My colleague @JessT already shared his answer on this thread: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/i-received-an-invoice-for-n....


We’re committed to protecting our customers’ information and keeping it secure is our priority. I’m adding some links below to help determine official Intuit correspondence and websites. You’ll also see tips on how to protect your business from fraud or suspicious emails.

 


Keep me posted if you still have questions on how to handle fake emails. I’ll get back to make sure this is taken care of for you. Have a good one and stay safe.

Fiat Lux - ASIA
Level 15

Has anyone received an email from QB’s about Norton life lock virus protection bill?

@BizzyB 

Did you use any login credentials after you open the file? You can change the password to be sure.

BizzyB
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

@Fiat Lux - ASIA  I didn’t use any info after opening only opened the email. 


@Fiat Lux - ASIA wrote:

@BizzyB 

Did you use any login credentials after you open the file? You can change the password to be sure.


 

BizzyB
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

@Fiat Lux - ASIA  I only opened it didn’t use any info after that 

lgrudek
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

I wanted to join this conversation that I'm thankful for this thread because I received this phishing email yesterday afternoon.  We do have Norton, and it appeared legit to me.  I did open the pdf, but I don't think this will do anything to your device.  I was going to call, but I googled the number first, and that is how I found out it was fraud.  I searched "does intuit own Norton", and I came across this conversation. Thank you, again.

Maureen 995
Level 1

Has anyone received an email from QB’s about Norton life lock virus protection bill?

Received email about having MY subscription renewed for $399.99 yesterday,12/16/2022..

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