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Anonymous
Not applicable

Hours for phone support

Is QB phone support open New Years Day?

 

 

7 Comments
AldrinS
QuickBooks Team

Hours for phone support

You've come to the right place, btrosie.

 

I have great news to share with you: QuickBooks Phone Support is open on New Years Day!

 

They're open 24 hours a week, so you could reach out to them whenever you have questions with QuickBooks. Of course, the Community is also loaded with QuickBooks experts geared and ready to lend you a hand anytime you need it.

 

You can always post your question here or join in conversations to share your knowledge with QuickBooks users, just like yourself.

 

In addition to that, I'm also available here for all questions and concerns, so please don't hesitate to keep in touch with me here. I want to make sure you're taken care of. Looking forward to hearing from you again, wishing you a lovely day.

easternskytheatrecompany
Level 1

Hours for phone support

 
BettyJaneB
QuickBooks Team

Hours for phone support

Welcome to the Community, @easternskytheatrecompany.

 

May I know what specific banking question you'd like to ask?

 

 If you could please provide me with some more details as to what you were experiencing, I would be happy to take a look and help get it taken care of.

 

However, we have different avenues to get assistance about banking concern with QuickBooks Online. You can reach out to our QuickBooks Online Chat Support or if you wish to speak with a live phone representative, you can contact our support through this link: Contact the QuickBooks Online Customer Support team.

 

Also, here are some articles that might help you with your banking concern:

Please let me know if there is anything I can do to help. I'll be around to help you out. Have a good one!

Gingerwatch
Level 2

Hours for phone support

Quickbooks took away phone support!! AAHHAHAHAHAHAHHAGGG NOOOO

Charies_M
Moderator

Hours for phone support

Hello there, Gingerwatch.

 

Thanks for reaching out to us here in the Community. 

 

We have developed a new way of reaching us out. Intuit will be the one who initiate call as you request through the Get a callback option. This is the most secure and convenient way to get to the right QuickBooks representative.

 

Here's how you can reach us:

  1. Sign in to your QuickBooks Online company.
  2. Click the Help icon in the upper right of the screen.
  3. Select Contact US on the pop-up. 
  4. Enter what you're needing assistance with in the How can we help? field and choose Continue
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

Also, may I know what is your concern? Here in the Community, we have well trained QuickBooks experts that can help you with all your QuickBooks concerns, so please reach out to us here if you need help with something else.

Gingerwatch
Level 2

Hours for phone support

THERE IS NO GET A CALLBACK OPTION

FritzF
Moderator

Hours for phone support

Thanks for getting back to us, @Gingerwatch.

 

To start off, may I know what specific issue you are facing? This will help me make sure that I can provide you with the best information.

 

On the other hand, the steps that my colleague has given above is for QuickBooks Online (QBO). Here's a sample screenshot for your guide:

20.PNG 21.PNG 22.PNG

 

However, if you're using the desktop version, please refer to this article for the detailed steps on how to get a call back: Contact the QuickBooks Desktop Customer Support Team.

 

This should point you in the right direction. Please let me know how the call goes or if you have any further questions. I'm always here to help. Take care always.

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