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Canes
Level 1

How can I get the memo line to print on a check?

Paying bills and printing checks.  How can I get the memo line to print on checks?
20 Comments 20
Just_me
Level 11

How can I get the memo line to print on a check?

With using the Search bar at the top of ANY page here in the community to find answers to most questions.  In doing so, I was able to find a thread that talks about the way to get the memo line to print. 

 

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/when-entering-bills-in-qbo-...

QueenC
Moderator

How can I get the memo line to print on a check?

I'd be glad to assist you in making sure the memo field will be included when printing your checks in QuickBooks Online, @Canes

 

In QuickBooks Online, the ability to include memos on printed checks is just as easy as it's originally made to be printed together with it. We just have to make sure that we've entered the text we'd like to appear.

 

 

On the other hand, if you're referring to the bill payment check, please know that it's currently unavailable in QuickBooks Online. However, you don't have to worry as we've prepared a workaround you can utilize which is to manually enter the memo and I'd love to include the complete process for your convenience:

 

First, let's open the bill:

 

  1. Go to the Expenses menu then select Expenses.
  2. Open the bill you want to print then take note of the memo or copy it.
  3. Hit Save and close.

 

Now when you're ready to pay the bill and print the payment check,
 

  1. Hit on the +New icon then select Pay bills.
  2. Select the bill by hitting on the checkmark box. 
  3. Ensure that the amounts are correct then select Save and print.
  4. In the Print Checks screen, select the Bill Payment (Check).
  5. Scroll down to the Memo field and type the memo we've taken note of earlier.
  6. Select Print check then hit on Preview and print.
  7. Review the information. When ready, select Print.
     

Additionally, I've prepared an article you can always refer to in case you encounter printing issues when you encounter the most common printing issues: Fix QuickBooks Online printing issues on browsers for Windows.
 

Let me know if there's anything else you need by leaving a comment below. It's my priority to ensure that you'll be able to include the memo field when printing checks in QuickBooks Online. I'll be willing to lend a hand. Have a wonderful day.

nb76
Level 2

How can I get the memo line to print on a check?

These instructions don't work because there is no longer a "save and print" option. Why is this very basic function so difficult to achieve?

JamesAndrewM
QuickBooks Team

How can I get the memo line to print on a check?

I'll share information that could help you get through this.

 

It appears that Save the option default on your Pay Bills page. You can select the dropdown to view the other option and click Save and Print. I will attach a screenshot for better reference.

 

 

However, if you're still unable to choose the option, you can perform basic troubleshooting steps to see if it is a browser issue. Sometimes, your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing stocked cache and cookies that causing the issues.

 

Check this link for a guide in running, customizing, and saving reports: Run reports in QuickBooks Online.

 

I would also appreciate hearing any updates after you have completed the steps, as I want to make sure this resolves your concern. Please do not hesitate to contact us again. Have a fantastic day!

CanalTrust
Level 2

How can I get the memo line to print on a check?

Same complaint here. This is pitiful. If the bill allows me to enter memo text, why can't QBO simply print that memo text onto the memo line of the check. Why do I need to take additional steps to achieve this? QBO is so awful compared to the desktop version. Come on Intuit.... you can do better than this. 

lork
Level 2

How can I get the memo line to print on a check?

It's an absolute embarrassment for Intuit. This company doesn't listen.

 

You think I want to copy and paste the Memo from a bill to the bill payment (check) when I'm writing 30 checks at a time?

 

Fix it or find someone who can! 

chamber2023
Level 2

How can I get the memo line to print on a check?

That is a ridiculous solution! If you take the time to add memo's to your bills then they should print on the dang check. Who has the time to copy paste double duty these days. Though we were going forward not backwards! Dumb! Shame on y'all.  Get the creators to correct this issue - write a scrip patch!!

Kashdrawer Miasma
Level 2

How can I get the memo line to print on a check?

Line up hell I can’t even get it to print. 

chamber2023
Level 2

How can I get the memo line to print on a check?

It not we use QB to print one check at a time!  If you take you the time to enter the data memo then it should print on the check when printing checks via pay bills.  INTUIT missed the mark here in a huge way!!!!!

chamber2023
Level 2

How can I get the memo line to print on a check?

Exactly!!!!!!!

lork
Level 2

How can I get the memo line to print on a check?

They still haven't listened. I've been handwriting the Memo on the printed check.....takes too long otherwise. 

 

QB set us back 25 years at least.

RoseJillB
QuickBooks Team

How can I get the memo line to print on a check?

This isn't the kind of notion that we want you to instill in printing checks with memos, @chamber2023. Having them printed with the transaction can provide or deliver additional information about the purpose of the deal or business. 

 

If you're referring to printing bill payment checks that do not include the memo field, I acknowledge the amount of effort you need to exert in performing the workaround shared by my peer, QueenC. With that being said, I recommend sending this as a product suggestion to check the feasibility and benefits of the feature. Our product developers are responsible for evaluating and implementing new enhancements in the application. Here's how:

 

  1. Go to the Gear icon and select Feedback under Profile.
  2. Type in your comments or any suggestions about the application.
  3. Then, click the Next button to proceed.

 

On the other hand, if you're referring to printing checks, you can easily do that by referring to Step 3: Print checks from the print queue in this article: Print a check in QuickBooks Online.

 

Moreover, you can refer to these resources about configuring your print settings and learn how to view and edit vendor transactions: 

 

 

Feel free to tap me in this forum if you need additional assistance with printing transactions or any QuickBooks-related topics. Addressing your concern is my top priority. Take care!

Apache
Level 1

How can I get the memo line to print on a check?

Exactly, this is ridiculous! Especially all the fees we have to pay. Make QB work right!!! 

 

I am seriously looking into changing my software

 

 

SS13223
Level 1

How can I get the memo line to print on a check?

We are having the same exact problem.  I hope QBO/Intuit can find a way to print the Memo typed in on Bill pay menu on the check itself. We shouldn't have to copy/paste it in another screen or retype it.  I hope they can fix this soon but I am 10 months past your post without any progress.

CanalTrust
Level 2

How can I get the memo line to print on a check?

I will reach out to your development team with this request to create the ability to have text entered for the memo line of the check to actually print on the memo line of check.  I will suggest also that they register for this forum and participate. They could learn a great deal by being proactive enough to learn from the frustrated users by joining our discussions. Better yet, create a link to a site called "How can we do better?". And give users access to that sight so we can see what QB is really doing (or not doing) to address reported concerns. This way we don't have to wonder if our "Feedback" is being ignored. 

Kashdrawer Miasma
Level 2

How can I get the memo line to print on a check?

Thanks. I do keep sending feedback through the application but never see a response. 

CanalTrust
Level 2

How can I get the memo line to print on a check?

Not surprised. A courtesy response would go a long way to foster customer satisfaction. I'm looking at alternatives to QB. Wish I could just go back to the desktop version. 

Kashdrawer Miasma
Level 2

How can I get the memo line to print on a check?

Me too on that one from the dumbed down nomenclature to the bad ui engineering I am one angry bean counter. Have you tried to run a daily check detail report. It’s freaking humorous to they should pay us to use this, shameful. 

Adam_Yule
Level 1

How can I get the memo line to print on a check?

This is such a joke. Intuit obviously doesn't care enough about their customers to make such a simple change in their product. Shame on you Intuit!

Nancyemf
Level 1

How can I get the memo line to print on a check?

The problem is not to print the check. The problem is that It does not print the memo line that we write in the bill.

The solution is that we have to copy one by one check the memo. You can do it if you have a couples check but not if you have to write 40 checks!!!! It suppose that the software helps and save time. 

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