Thank you for the brief explanation, tsmith74.
Base on the information you've mentioned that there are two accounts connected in QuickBooks. QuickBooks will depend on the information that was transmitted from your bank. Also, it maybe varies on how you've mapped and categorized your transactions.
To give you an insight into categorizing your transactions, I have an article that helps you handle your future banking tasks: Categorise and match online bank transactions in QuickBooks Online. Though, I still recommend reaching out to your accountant to properly categorise the transaction to prevent any discrepancy in your book.
However, If you don't see the missing interest applied let's try to update your account manually to refresh its connection. Here's how to do it:
- Go to Banking on the left panel.
- Select the account you’re working on.
- Hit on the Update button.
For future reference, read through this help article: How to manually update an account to fix banking errors. It helps you learn about how to update your bank account and help you fix some of the most common issue in case you encounter any.
If you still have clarification about this, you can reach out to our QuickBooks Online Care Team. They can pull up your account in a secure session and sort it out.
Here's how to contact them:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Click Contact Us to connect with a live support agent.
Feel free to message again if you need more help. We're always delighted to provide further assistance. Have a great day!