Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowThank you for the brief explanation, tsmith74.
Base on the information you've mentioned that there are two accounts connected in QuickBooks. QuickBooks will depend on the information that was transmitted from your bank. Also, it maybe varies on how you've mapped and categorized your transactions.
To give you an insight into categorizing your transactions, I have an article that helps you handle your future banking tasks: Categorise and match online bank transactions in QuickBooks Online. Though, I still recommend reaching out to your accountant to properly categorise the transaction to prevent any discrepancy in your book.
However, If you don't see the missing interest applied let's try to update your account manually to refresh its connection. Here's how to do it:
For future reference, read through this help article: How to manually update an account to fix banking errors. It helps you learn about how to update your bank account and help you fix some of the most common issue in case you encounter any.
If you still have clarification about this, you can reach out to our QuickBooks Online Care Team. They can pull up your account in a secure session and sort it out.
Here's how to contact them:
Feel free to message again if you need more help. We're always delighted to provide further assistance. Have a great day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here