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tamatkinson
Level 1

How does one get a human to assist with a technical issue with QBs? This customer service sucks

 
3 Comments
Mark_R
QuickBooks Team

How does one get a human to assist with a technical issue with QBs? This customer service sucks

We don't want you to feel the inconvenience you've experienced with our customer service, @tamatkinson. And I'm here to ensure you can speak with one of our QuickBooks technical agents to assist you with your concern.

 

Please know that you can also post your concerns here in the Community forum. I can answer some general questions you may have about QuickBooks Online (QBO). Just click on Reply and provide further details so we can address them from here.

 

If you still need to contact our QuickBooks technical support, I'll be happy to route you to them. This way, they can address your concern right away. Here's how to reach them:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Select Contact Us.
  4. Enter a brief discussion with your concern, then click Let's talk.
  5. Choose how you want to contact our support and fill in the information.

Also, you can refer to this article for the different types of support we offer at Intuit and its availability: Support hours and types.

 

Please know that you can always get back to this post if you need further assistance with QuickBooks Online. I'll be sure to get back to you.

Mark_R
QuickBooks Team

How does one get a human to assist with a technical issue with QBs? This customer service sucks

I'm here to ensure everything is taken care of, @tamatkinson.

 

Were you able to contact our support team about your concern? If you haven't yet, don't hesitate to post your question here in the Community forum. We can respond to some of your QuickBooks Online (QBO) concerns.

Have a great day ahead.

esanfullington
Level 1

How does one get a human to assist with a technical issue with QBs? This customer service sucks

PLEASE TELL ME HOW TO SPEAK TO A HUMAN BEING!!! 

THE AUTOMATED SYSTEM IS NOT HELPFULL IN ANY WAY!!!

NO WONDER YOU HAVE COUNTLESS HORRENDOUS REVIEWS!!

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