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lenaraiwa
Level 2

how to access 90 days free support and assisted data conversion included with quickbooks desktop purchase?

Hi all,

 

I have recently picked up quickbooks desktop and havent found a way to import bank transactions via excel.  with my purchase it says I can  access 90 days free support and assisted data conversion, but I dont see any place to access this? where can I access this online? Thanks in advance

1 Comment
Charies_M
Moderator

how to access 90 days free support and assisted data conversion included with quickbooks desktop purchase?

Thanks for choosing QuickBooks, lenaraiwa.

 

Looks like you have purchased the 90-Day Support Plan which includes a 90 days support from our technical team and an Intuit Data Recovery in case of damaged file.

 

To learn more about how QuickBooks Data Services works, you can visit this article: QuickBooks Data Services FAQ.

 

Also, you can reach out to our QuickBooks Support if you need technical assistance. Here are some steps to contact support:

 

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. In the Have a Question? window, enter a topic.
  3. Click Contact us.
  4. Hit the Get a callback button.
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I've adding this article that contains the different QuickBooks Care Plans available for QuickBooks Desktop: Care Plans for QuickBooks Desktop Pro, Premier, and Mac.

 

Feel free to comment down below if you have other questions or clarifications. I'm always here to provide additional assistance. Have a great week ahead. Take care.

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