I am checking on the status of case number is 15113349202 : INV-99861 Getting error "There was an issue with your invitation. Try sending again"

Hi there, mb3.

I appreciate posting your concern here in the Community regarding the status of the error you're experiencing in your QuickBooks Online (QBO) account.

As I have checked on our end, the investigation that you were referring to is still ongoing. With this, I suggest contacting our live support team again to know more about the current progress and status. You'll be then added to the list of affected users and will receive updates via email. Rest assured that our team is committed to resolving this issue at your earliest convenience.

1. Log in to your QBO account.
2. Click on Help (?) at the upper right corner of your screen.
3. Tap on Search, then select Contact Us.
4. Select a topic to connect with the right expert.
5. Choose how to contact the QuickBooks support team.

• Via a Callback, where they’ll save you a spot and call you back.
• Via Chat, start a chat with our support.

Furthermore, you can utilize this article if you have plans to modify your primary admin user in QBO: Change the primary admin user in QuickBooks Online.

Feel free to comment below if you have more questions about managing your sales tax in QBO. I’ll be here to assist you at any time.

This error has nothing to do with sales tax.  It is related to not being able to add a new user to a QBO company.  We have a new accountant and he cannot do his job because he cannot get access to QBO.  This issue has been going on for a week now.  Please make this a priority!   Is anyone else experiencing this issue?