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dave254
Level 1
posted
‎February 17, 2024 12:41 PM
last updated ‎February 17, 2024 12:41 PM

I keep getting errors when migrating from Xero to QBO even though I have followed everything in the checklist. What am I doing wrong?

The last time I tried it, the error message was “The conversion has failed because the username or password to your backup file seems to be wrong. Make sure the username and password are correct. Try changing it in the source software, this also can solve issues. If everything is correct, fill in all your data again.”
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4 Comments 4
IrizA
QuickBooks Team
QuickBooks Team
‎February 17, 2024 02:00 PM

I keep getting errors when migrating from Xero to QBO even though I have followed everything in the checklist. What am I doing wrong?

Thank you for providing the complete error message,  dave254. 

 

It appears that you have encountered an error related to your username and password. To resolve this issue, please ensure your login credentials are correct and reconcile your Xero books before transferring them to QuickBooks Online (QBO). Additionally, your QBO account should be empty before migrating your data. 

 

After doing so, you can utilize this material since it contains detailed steps and videos you can follow to convert your data to QBO: Convert from Xero to QuickBooks Online. 

 

Furthermore, you can view this website to watch step-by-step videos to learn your way around QuickBooks: Get started with QuickBooks Online.

 

If you need assistance, please reply in the comment section for us to help you. Be safe always. 

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4Gal
Level 11
‎February 17, 2024 05:44 PM

I keep getting errors when migrating from Xero to QBO even though I have followed everything in the checklist. What am I doing wrong?

@dave254 

If DS can't convert your data, you can purchase another 3rd party conversion service.

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dave254
Level 1
‎February 17, 2024 06:18 PM

I keep getting errors when migrating from Xero to QBO even though I have followed everything in the checklist. What am I doing wrong?

Do you have any recommendations for 3rd party conversion services?

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4Gal
Level 11
‎February 17, 2024 06:28 PM

I keep getting errors when migrating from Xero to QBO even though I have followed everything in the checklist. What am I doing wrong?

@dave254 

You can contact @Fiat Lux - ASIA 

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