Hello there, dadelmariam.
I’m here guide you to the right direction, so you can print your paychecks smoothly.
We’ll have to review your paycheck details to identify the cause of the error. Please know we make sure your payroll data is safe and secure.
That said, I suggest you get in touch with our Payroll Support Team. One of our specialists will gather your personal information to access the account. Then perform in-depth troubleshooting to fix the error.
Here’s how:
- Press the Help icon at the top to open the QB Assistant window.
- Enter the issue in the field box.
- Then, click the Get help from a human menu.
- In the What we can help you with section, type a keyword about the issue and click Continue.
- From the support options, pick Chat with us or Have us call you.
I’m also adding some links to help you in the future. These resources contain some tips and instructions on how to perform each payroll process. Click on the article for your payroll service.
Please let me know if there's any other way I can be of assistance. I’ll be around to help you. Have a great day ahead.
