I need a human to contact me please

You need to contact them.  This is a user forum. No one here can or will call you. 

1. Select the Help (?) icon. 
2. Click Contact Us.
3. Enter your question in the field and hit Let’s talk.
4. Choose to Get a callback or Start messaging. 
5. Enter your contact information, then click Call me. 

You can always post your question here, though, and see if anyone can answer. 

Good luck, I've been trying to get to a real live person for two days.  What is going on.  I've always been able to talk with someone before.  Where is customer service???

I've got some info to share to ensure you can get in touch with our support, @StevoD.

Due to COVID-19, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday. We'll resume normal hours as soon as possible.

To ensure your issue gets addressed right away, please review the QuickBooks Online section of this article: Support hours.

For the detailed steps on how to reach out to our support, you can follow the steps given by @Shalene.

Also, may I know the help that you need? This way, I can provide the right resolution to your concern. 

Meanwhile, you'll want to check out this awesome article to learn more about QuickBooks Online: Video Tutorials.

I appreciate your patience regarding this. Take care and stay safe always.

@StevoD, I feel for ya.  Sadly, the support has gone so far downhill.  It's ridiculous!!  If you are lucky enought to actually have someone call you back, or connect to your chat, they are HORRIBLE and totally not helpful. 

I search these forums a LOT, to get answers that I need.  If yo ucan't find an answer, you can always ask, here.  That's usually more helpful than trying to reach someone at Intuit... until one of the "Quickbooks Team" responds here and doesn't even read your actual question, but posts some random answer.  Lol  

Good luck. 

It's a crying shame.  We've made them wealthy with our annual upgrades for the same product and they can't hire qualified support staff.  Wow.