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Thanks for becoming part of the Community, Thomas. I'm here to ensure you'll get on hold with our Customer Care Team.
Before anything else, you can always share your concern here in the Community, and I would be happy to take a look and help get it taken care of.
On the other hand, the best way to reach our support team is to sign in to your account and request a callback by following the steps below.
- Sign in to your QuickBooks Online company.
- Click Help and navigate to the Search tab.
- Select Contact Us to connect with a live support agent.
- Choose Call us.
You can check out our support hours so you'll be assisted on time.
Additionally, you can browse this article for other QBO-related questions: QuickBooks Online Help Articles.
That should do it! Please know that you're always welcome to post your concerns here. I'll be around to help you out.
