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jzdancr
Level 1

I need to talk to someone on the phone.

 
8 Comments 8
john-pero
Community Champion

I need to talk to someone on the phone.

Use the "Contact Us" link to find the right number to call based on your question and version

https://www.intuit.com/company/contact/

SterlingD
QuickBooks Team

I need to talk to someone on the phone.

Hello, @jzdancr.

 

Thank you for reaching out to the Community.

 

I'll be happy to explain how you can contact support over the phone.

 

Click here, then choose the product you would like help with. Follow the prompts so that the system can help you to get to the right person. 

 

Please remember, I'm always here for any other questions or concerns.

 

john513
Level 1

I need to talk to someone on the phone.

How do I cancel my Quick books account.

I no longer need the service

ShiellaGraceA
QuickBooks Team

I need to talk to someone on the phone.

You can cancel your subscription from your company settings, john513.

 

Here's how to get there:

 

Click Gear, and then click Account and Settings.

Click Billing & Subscription tab.

In the QuickBooks section, select Cancel.

Follow the steps on the screen to cancel your subscription.

 

An email that confirms the cancellation will be sent to the account administrator. Also, canceled account will be deleted from our system after a year.

 

The details can also be found in this article: Cancel your QuickBooks Online subscription.

 

Feel free to swing by anytime if you need help with anything else.

albarrooghs
Level 1

I need to talk to someone on the phone.

I want to talk to someone on the phone because my accountant can not read can't see my accounts, he lives in england and i live in france, i inserted his email in my account but he can't access it

DivinaMercy_N
Moderator

I need to talk to someone on the phone.

Thank you for posting here in the Community, @albarrooghs.

 

I want you to know that helping you is our priority. Let me share the steps on how to contact our support team:

  1. Go to the Help icon.
  2. Select Contact us.
  3. From the description box, enter My accountant cannot read and see my accounts in QuickBooks Online
  4. Hit Let's talk.
  5. Choose between Get a callback or Message an agent.

Also, we have updated our support hours. Our operations start from 6 AM-6 PM PT Monday to Friday. This will resume as soon as possible. 

 

Moreover, you can also visit our QuickBooks blog for product updates and features. Learn more about the What's new in QBO: 2020, here is a new set of features that will help business owners like you to freshen up your books. Introducing: Redesigned Banking tab in Business View and Upload bills in the Receipts tab. 

 

Furthermore, here in the Community, there are a lot of representatives that are willing to help you with your concerns in QuickBooks. Just post a question here and rest assured that we are bind to helping you out. Stay safe and take care always, albarrooghs.

cpasdawood
Level 1

I need to talk to someone on the phone.

Absolutely absurd that there is not a phone line support any longer to call. I am going to look at a different solution for my accounting software as much as i like Quickbooks!!!!!

JessT
Moderator

I need to talk to someone on the phone.

Hi cpasdawood,

 

You can actually request a callback to talk to our phone agents. They call you in a few minutes depending on the volume of call requests we have. You can also chat with our agents. They are available on weekdays from 6 AM to 6 PM PT.

  1. Click on Help and enter your concern.
  2. When you get search results, type in need a human.
  3. When you get suggestions, just select any of them.
  4. Click on I still need a human.
  5. Select Contact us and choose how you want to contact us.

If you still have more concerns, please let me know.

Need to get in touch?

Contact us