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N Gerakaris
Level 1

Im Not able to Log into my account

Im not able to log into my account. Is there a system update being done?

7 Comments 7
chieromancer
Level 1

Im Not able to Log into my account

Lacerte's down too. I can find nothing online with a reason or status.  Typical for Intuit. 

MayesOffice
Level 2

Im Not able to Log into my account

I am unable to log in as well. 

MarsStephanieL
QuickBooks Team

Im Not able to Log into my account

Hi there, N Gerakaris.

 

This is a reported issue for not able to log-in to QuickBooks Online. As of the moment, our product engineers are working diligently for the fix as soon as possible. To be notified right away via e-mail once the issue has been fixed, I suggest contacting the our chat care team so that they can include you to the lists of affected users.

 

Go to this link to chat with out care team: https://help.quickbooks.intuit.com/prechats/offerings/QBOP-CHAT/15024/view.

 

To check the status of this issue, you can check out this link: https://status.quickbooks.intuit.com/.

 

We appreciate your patience with this issue. Let me know if you have questions in mind. I'll get back to you. Take care.

kemble
Level 1

Im Not able to Log into my account

Has there been any update?

yeepu
Level 1

Im Not able to Log into my account

So glad we pay an extra $5 a month for terrible service. It never works the way it supposed to.

MirriamM
Moderator

Im Not able to Log into my account

Welcome to the thread, kemble and yeepu.

 

We have received updates from the Engineering team that a fix has been implemented and users should now be able to login to their QuickBooks Online (QBO) account. 

 

With this said, kindly, log back into your account and check to see if it now works. 

 

For additional information about the updates of this issue, please see the following link: QuickBooks Status.  

 

If you have any other questions, please let me know by commenting below. Have a great day!

MarsStephanieL
QuickBooks Team

Im Not able to Log into my account

Good news! System is up and running, N Gerakaris.

 

Our product engineers already fixed the issue. You can now try logging back in https://qbo.intuit.com/.

 

Thank you so much for your patience. Have a good one.

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