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Lakefront3
Level 1

INK SMEARING ON THE CHECKS

When I print on the Intuit Checks the ink smears and becomes unledgeable.  But when i print on normal white paper it is fine.  I have called Hp and they say that it is not the printer it self.  I have called intuit and they say its the printer.    HELP!!! im wasteing checks and 

2 Comments 2
MaryLandT
Moderator

INK SMEARING ON THE CHECKS

Let me help fix the issue when printing checks in QuickBooks Desktop (QBDT), Lakefront3.

 

I appreciate the effort of contacting both the HP and QuickBooks Live Team for help on fixing the issue while printing checks.

 

There are several reasons you might have trouble printing from QuickBooks Desktop. Here are some solutions to the most common issues.

 

  • You update QuickBooks to the latest release.
  • Your computer is connected to the printer.
  • You have the latest printer driver installed.
  • There are no error messages or warning lights on your printer.

 

Once done, let's test your company file and QuickBooks installation by following these solutions.

 

  • Print a different form or, if you’re using customized forms or memorized reports, try a standard form or report.
  • If you were printing a batch of forms in QuickBooks, try to print a single form. If successful, try to print smaller batches.
  • Open one of the QuickBooks sample company files and try to print the same type of form or report. If it works, use Resolve data damage on your company file to resolve any data damage in your file and then try to print again.

 

If the issue persists on the sample file, re-install QuickBooks for Windows. If non of the solutions above work, I recommend contacting our QuickBooks Live Team. I know you've already called them, however, they can create a case new and forward it to our Product Team for further investigation.

 

Stay in touch with me if there's anything else I can assist you today. I'll stay around until printing checks is resolved.

Lakefront3
Level 1

INK SMEARING ON THE CHECKS

It just happends on the intuit bought checks.  

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