Intuit promised a refund within 10 banking days. It's been 30. Chat/callback is closed til Monday. I'm so frustrated!! Will I ever get my refund?

I know this hasn't been easy for you, Gail0927.

Yes, you will receive a refund. It takes at least 10 business days after our customer care processes your refund. I recommend contacting our Customer Support Team to inquire about the status of your refund. They can pull up your account in a secure environment and determine the cause of the delay.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Enter a brief description of your concern.
4. Select Talk to a human, then Contact Us.
5. Choose a way to connect either Chat or Get a callback.

Support hours are from Monday to Friday 6 AM to 6 PM and Saturday 6 AM to 3 PM PT.

I've added this article to learn more about requesting and timeline for a refund: Request a refund for your QuickBooks product.

Let me know if you have further questions about the refund. We're always here to assist you.