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Tony163
Level 1

Invoices has changed the alignment to view and print - how to get it back

Just recently the alignment on our invoices pages have changed.  If we print a sample, it is normal but our actual invoices are like the attached photo.  Anyway of getting this change back?  Printing estimates is normal so we are not sure why this has all of sudden started to happen to our invoices.

1 Comment 1
MadelynC
Moderator

Invoices has changed the alignment to view and print - how to get it back

We can sort this out to determine the root cause of this change when printing your invoices, @Tony163.


Since only the actual invoices have an alignment issue, you can review your template to ensure all setup is correct.


Furthermore, you'll want to update your QuickBooks Desktop to the latest release. Doing so helps improve features and speed enhancements to make the user's experience better and prevent any unusual issues like this in the future. Let me show you how:

 

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Click the Update Now tab, then hit Get Updates.
  3. Close and reopen QuickBooks after.
  4. Select Yes when asked.
  5. Follow the on-screen instructions.
    1.png


These resources will also help diagnose and resolve most printing issues in Windows. Check out to learn more:

 

 

When you're ready to record or receive your customer payments, you can bookmark this guide for easy access: Record an invoice payment.


You can always reach back out if you need further assistance managing your sales transactions. I’ll be here anytime to lend a hand. Have a good one!

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