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Level 1

Is live chat open on Saturday?

Is Live chat operating on Saturdays?
1 Comment
QuickBooks Team

Is live chat open on Saturday?

Hi there, wmbruce2.

 

Yes, there are QuickBooks experts for live chat available on Saturday. If you're using Plus, Essentials, Simple Start, our Support Team are open from M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. For QuickBooks Advanced, our Support Team is open at any time. To see additional information about the different support types and their availability in QuickBooks, you can check out this article: Contact QuickBooks products and services Support.

 

If you already want to contact our Support Team, I'd suggest going to the Help icon to see different ways to get in touch with them. Before I route you to them, please know I'm always around to help with any QuickBooks issues you may be having.

 

Here's how:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

7. Select how you want to contact them and fill in the information.

 

Please refer to this link to look for some information on how to organize your QuickBooks account and how to start creating transactions in the system and to run different reports: Help articles.

 

You're always welcome to post in the Community anytime you have other concerns or questions. We'll be here to assist you anytime.

Need to get in touch?

Contact us