Is live chat open on Saturday?

Hi there, wmbruce2.

Yes, there are QuickBooks experts for live chat available on Saturday. If you're using Plus, Essentials, Simple Start, our Support Team are open from M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. For QuickBooks Advanced, our Support Team is open at any time. To see additional information about the different support types and their availability in QuickBooks, you can check out this article: Contact QuickBooks products and services Support.

If you already want to contact our Support Team, I'd suggest going to the Help icon to see different ways to get in touch with them. Before I route you to them, please know I'm always around to help with any QuickBooks issues you may be having.

Here's how:

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

• Start a chat with a support expert.
• Get a callback from the next available expert.

7. Select how you want to contact them and fill in the information.

Please refer to this link to look for some information on how to organize your QuickBooks account and how to start creating transactions in the system and to run different reports: Help articles.

You're always welcome to post in the Community anytime you have other concerns or questions. We'll be here to assist you anytime.

It's 12:14 EST and when I try to chat it says chat is not available now!

Welcome to the Community, dlrknox.
 

Aside from our phone/chat support, the Community, also have a trained support specialist that can answer QuickBooks-related questions. That said, may I know what are you trying to achieve? I'd appreciate any additional details that you can provide and I'd be happy to find a solution for it.

Also, the support for QuickBooks Online Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. 12:14 EST would be 9:14 PST. Our support is available during this time. However, we're experiencing high volume of calls. I suggest calling us back at a later time. 

You can check out this article for our most updated contact information: Support hours and types.

In the meantime, you'll want to check out our Help Articles to help you with the tasks and tips when using QBO.

I'm looking forward to your response. I'm always here to help. Wishing you a good one.

Thank you for your quick response!  I posted the actual issue in the community & got a quick reply as well & they were able to solve my problem.  :)

What is the phone number to get to the actual Intuit QuickBooks Support team?

Hello there, WStu.

I'm here to help you get the support you need. Since the QuickBooks Community is a public platform, I'm unable to provide you with the phone number to get in touch with our actual support team. 

In the meantime, you'll want to provide details on what issues you're having with QuickBooks. This way, the Community team, and other users might be able to help you out.

Also, do check our Help articles page in case you want to learn some best practices on managing your QBO account. From there, you can read great articles that can guide you in your future tasks.

As always, the Community is her to help.