Is the most recent install of POS 19 still available for download?

Thanks JaeAnn!

Thank you for updating us, jiminok. 

I'm happy to hear that my colleague was able to provide you with a workaround that resolves your concern. We want to make sure that everything is taken care of here in the Community.

We're always here to help you if you need further assistance. Just feel free to leave your concerns in the comment section. Have a nice day, and be safe always! 

Our IT guy was about to install the update but decided to call first about its activation.  He was told that it was discontinued and could not be activated.

What can we do?

Here's what he wrote:  " I came to the site to reinstall POS and prior to installing I called the number to revalidate the software to make sure we would be able to and the support agent said that they no longer have access to POS support information and would not be able to validate the software after reinstallation. I just got off the phone with them. Now I am stuck with no idea what to do. "

Hi there, jiminok. 

Yes, the customer agent is correct. QuickBooks Desktop Point of Sale 19.0 was discontinued on October 3, 2023. The following Payments and Connected Services have also been discontinued:

• QuickBooks Point of Sale Payments
• QuickBooks Point of Sale Gift Card Service
• Mobile Sync
• Intuit Store Exchange
• Webgility E-commerce integration
• Support plans including live support (phone, email, chat)
• Vendor Lookup Service

You can continue to use QuickBooks Desktop Point of Sale 19.0 without these services after October 3, 2023. However, discontinued products may no longer receive the latest critical security patches and updates, making your system vulnerable to security threats. To learn more about the QuickBooks Desktop POS service discontinuation policy, please refer to the article linked here: QuickBooks Desktop Point of Sale discontinuation.

Please don't hesitate to post again if you need further clarification about the product discontinuation. I'm always here to help you out. Have a great day!

This contradicts the other answer from your colleague.
What's the point of reinstalling the software if there is no way to reactivate it?
I just came across a file corruption issue and the best solution I could think of is reinstalling.
I paid for the software and I would like to keep using it as it is. I don't really need the product that got discontinued. But if a computer dies I won't be able to install it in another one even if I have a valid license? (which was not cheap if I may add)

I acknowledge the need to be able to use products at their full capacity since after purchase, @adds. At the same time, let me share some insight about installing your version 19 Point of Sales (POS).

It's possible to install your POS on another computer even if you're using the same credentials or license. For guidance on how to seamlessly install this product, please visit this website: Downloads & Updates.

However, as of October 23, 2023, POS ver 19.0 is discontinued. Thus, you'll no longer be able to receive any security patches and updates from us. At the same time, these services will also stop:

• QuickBooks Point of Sale Payments
• QuickBooks Point of Sale Gift Card Service
• Mobile Sync
• Intuit Store Exchange
• Webgility E-commerce integration
• Support plans including live support (phone, email, chat)
• Vendor Lookup Service

Even after October 3, 2023, you can still use POS 19.0 without the mentioned services above. 

You can read this article for reference and additional information: QuickBooks Desktop Point of Sale discontinuation.

If you want to learn more about the discontinuation of POS, you can check out this blog: Discontinuation of QuickBooks Desktop Point of Sale FAQs.

I'm always available if you have additional questions about installing POS. Don't hesitate to tag me or reply to this post if you have one.

Thanks for following along with the thread, @TCPS3811.

You'll need to contact our Point of Sale Team to receive a registration code. One of our agents can securely access your account and use their tools to obtain the code. 

You can use the link I'm including below to connect with our team directly. 

• QuickBooks Point of Sale 

Please don't hesitate to let me know if you have any additional questions or concerns. Have a great rest of your day! 

Unfortunately,  they indicated that  POS is no longer supported.  I said I realize that and I do not need updates or security, just the activation code.   They hung up on me.

Is there a direct contact number to the Point of Sale team?

I can see the importance of the registration code in accessing your customer history, TCPS3811. There is no direct contact number for the Point of Sale team as this product has been discontinued. Allow me to share an alternative on how you can access your customer history.

While QuickBooks Desktop POS was discontinued on October 3, 2023, Intuit will no longer provide support, updates, or security patches for this software. As a result, if you are trying to obtain a registration code or need assistance, QuickBooks POS support is no longer available.

To access your customer history, you may consider using third-party tools that can help extract data from your QuickBooks POS even if you cannot access the software directly. Search for compatible options with QuickBooks POS to check if they can help you retrieve your customer history in our QuickBooks App store.

Additionally, I'll share this helpful article for more information about the discontinuation of QuickBooks POS: QuickBooks Desktop Point of Sale discontinuation.

Reply below if you have questions or need clarifications regarding QuickBooks Desktop POS discontinuation. I'll make sure to address them all and provide assistance if necessary.

Worst case:  there is 3rd party software that can read the data for pulling it out.  http://flexquarters.com/

You'll have to check, but I think they supported POS.

HTH.

Please let me know how long this installer will be available.  We don't want to switch away from QBPOS until we really have to.