Is your Home page blank? My Home Page is blank - on both views. I have an add or remove widgets. I don't have any widgets and nothing adds when I try that. Any ideas

Thank you for the troubleshooting efforts you've made, win. I have some insights that may help explain why your Home Page is not displaying any content.

Upon checking, we have an ongoing investigation about a blank homepage when accessing the dashboard in QuickBooks Online (QBO). In this case, I suggest contacting our customer care support team. This way, they can securely obtain your account information and list you as one of the affected users. You will be accurately notified about the course of this investigation. You can also provide this INV-94607 number.

Here's how: 

1. Go to Help (?).
   
2. Choose Search tab and hit Contact Us.
3. Click the Ask about something else tab. 
   

4. Key in your concern or the INV-94607 number directly and hit Continue.

   • Have us call you - We'll save your spot in line and call you back.
   • Chat with us - Start a conversation.
   

Check out their operation hours to determine availability. 

Thanks for your patience as we work towards this issue, win. Rest assured, our  team of Product Engineers is diligently working to address this issue as quickly as they can. We understand the importance of resolving this investigation promptly, and they are dedicated to finding a solution. We appreciate your patience and understanding as we work to rectify the situation. 

Hello.  I'm having nearly the exact same issue.  My entire homepage is blank (https://qbo.intuit.com/app/homepage) and the only feature available is to add customers.  All of my registers and bank connections are missing.  Can anyone assist?  The Assistant and Contact Us links are blank.  I've tried on multiple computers and mobile devices.

You can reach out to our Live Support for a thorough review of your account, Pianoman76. They have the ability to securely access your account and troubleshoot the issue directly.

Here’s how to contact them:

1. Visit this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
2. Select QuickBooks Online and click Continue.
3. Log in with your credentials and open your company file.
4. In the right-hand pane, click Contact Us in the pop-up window.
5. Enter your concern, click Continue, and choose how you'd like to connect with us—either via chat or by requesting a callback.
6. Follow the on-screen instructions to proceed.

If you have any additional questions, feel free to reply here. We’re always happy to assist.

All of the support options are blank as well.  Something is really messed up with my login.  Is there a support phone number I can call instead?

I understand how this experience with an empty account can create inconvenience for your daily workflows, Painoman76. Regarding your request for a direct phone number, please note that we do not provide phone numbers or any other information for security purposes.

Since you mentioned that the support options are also blank, I recommend contacting our Live Support team through our available QuickBooks Test Drive.

When you open the Test Drive, it will prompt you to log in using your QuickBooks account credentials. Once you're in, navigate to the Help menu or click the question mark icon in the upper right corner. Then, select the Search tab and click the Contact Us button at the bottom. Provide a brief description of your issue, select Continue, and you will have the option to choose either Have us call you or Chat with a support representative.

Please leave us a response if you have other questions or need further assistance.